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Guide to Enable Your Customers to Track Orders

By Amy Zheng

Guide to Enable Your Customers to Track Orders
Adding a Track Order Page to your website can let your customers know the shipment status. It can help you to improve your customers’ purchasing experience. Here I will show you how to add a Track Order Page for free in this article.
Guide to Enable Your Customers to Track Orders  - ShopMaster free dropshipping solution
 

Benefits of setting up the track order page

1. Check the shipment status in your own website directly

Customer experience is important for your dropshipping business, almost all customers expect to track their orders easily. When your orders are fulfilled, your customer will receive an email with a tracking URL, your customer can click it to check their orders, which is a great experience when purchasing from your website.

2. See the real-time updates on the package

After purchasing orders, your customers may want to receive expedited shipping and know when the package will arrive.

3. Build trust with your customers

Your customer can know the package has been shipped out and check the shipment on your own website directly. It will help to build trust with your customers.

4. Purchase orders from your store again

When your customers check the shipments on your website, they may purchase again from your store.

 

How to add a track order page?

When you add a track order page in your Shopify or WooCommerce store, we definitely recommend you use the Trackdog free tracking website.
 

Why use Trackdog?

Trackdog is an all-in-one tracking solution which provides the best tracing solutions by working with over 500 couriers worldwide. You can use Trackdog to track the shipment from all over the world for free. 

 

Steps to add track order page to Shopify

1. Go to Shopify Admin > Online Store > Page, and add a Track Your Order page.
2. Go to Trackdog to select one Track Button and embed the code to the Shopify page for free. (Or you can copy the well-matched code in this link)
3. Add this page to your Shopify store’s navigation.
4. Finished, you can preview your Track Your Order page.

You can enter your own tracking URLwhen fulfilling orders on Shopify manually, but it is annoying to enter the tracking URL manually every time. There are some other Apps which can let you set a default tracking URL for free, for example, ShopMaster.

You can go to ShopMaster Settings > Order Settings to enter your own Tracking URL, then this tracking URL will be inserted automatically when you fulfill orders. For example: https://www.websitename.com/pages/track-your-order?tn=
Guide to Enable Your Customers to Track Orders  - ShopMaster free dropshipping solution


Your customers will be directed to this page when they click the tracking URL in your shipping notification email.

Guide to Enable Your Customers to Track Orders  - ShopMaster free dropshipping solution

 

Steps to add track order page to WooCommerce

1. log in to your WordPress Admin Panel > Pages, add a Track Your Order page.
2. Go to Trackdog to select one Track Button and embed the code to the WooCommerce page for free. (Or you can copy the well-matched code in this link)
3. Then you can add this page to your menus
4. Finished, you can go to your store and try this feature.
Guide to Enable Your Customers to Track Orders  - ShopMaster free dropshipping solution

To send the email to your customers with the tracking URL, you can also use ShopMaster to Customize Tracking Information and enter your own tracking URL, for example, https://websitename.com/track-your-order

Guide to Enable Your Customers to Track Orders  - ShopMaster free dropshipping solution
 

Conclusion

There’s nothing more exciting than receiving a package. Now you can add a Track Order Page to your website and ask your customers to check the shipments on your own website directly, it is the best way to improve your customers' experience.